hello@liveloveperform.co.ukDisclaimer
By either: submitting a registration enquiry (either informally by emailing one of Live Love Perform’s representatives, or through the Class4Kids booking system) and/or allowing your child to attend a class, you hereby agree to the below Terms and Conditions. Live Love Perform, nor any of its Directors, Staff or Volunteers accept any responsibility for the negligence of any party in following these policies and their principles.
Section 1: Fees
Fees are payable on a monthly subscription basis.
Although fees are payable on a monthly basis, the dance school runs in accordance with school term time. One full month’s notice (and associated fees) is required if a parent wishes to terminate their child’s attendance from a class. For example, a student gives notice on the 15th May, however fees for the full month of June will be required.
The monthly payment amount is dependent on the class or classes your child attends, and whether sibling discount has been applied.
Your payment plan covers all fees for the year. These fees are split into 12 affordable payments, therefore fees are still due during term holidays. These fees are taken out on the 1st of every month.
A payment plan must be set up by WEEK 2 of your child’s classes (not including the two trial sessions). Failure to do so may result in your child being unable to attend their chosen class.
Powell Corderoy Primary School
Fees are payable by term
Students must commit to the term in full and attend all classes - therefore term must be paid for in full, even if attended in part Term fees must be settled in full by WEEK 2 of the term, unless paying by installment.
If paying by instalment, this must be agreed before the term start date. Term total must be settled by the last day of the respective term. Fees will only be pro-rata when a student starts during a term, in such cases - fees must be settled by WEEK 2 of class attendance.
Term information including cost and payment information will be communicated at least 2 weeks in advance of the new term. Any amounts that go beyond the due date are subject to an additional 10% late payment charge.
Cases of late payments may be passed on to professional services, including your details, for retrieval of outstanding amounts.
Refunds will not be given for non-attendance of the term unless certain circumstances arise - for refund information see Section 4 below.
If you have a credit balance with us, these will automatically be kept on file for future bookings made - refunds will only be made in accordance with Section 4 below
Section 2: Paying Fees
Payment can be made by online banking transfer or via the Class4Kids portal - for bank transfers, our account details can be found via the Class4Kids checkout screen underneath ‘Alternative Payment Methods’.
If you fail to pay in full/first instalment by week 2 of the term, your child may be removed from the class list without notice.
Live Love Perform issues e-receipts via our Class4Kids booking system - this may go to your junk mail, so please check this often.
Note: Online Bank Transfers should be referenced with your child’s forename initial and surname only. If this is not possible, you must email hello@liveloveperform.co.uk to inform us of the payment reference. Failure to do so may result in the payment being unidentified, the amount remaining marked as outstanding and a late payment charge being added. In such cases, we may contact you to notify you that a payment has not been received.
Section 3: Late Payments
If the payment for the term is not received by WEEK 2 of the term (or another agreed date) a 10% late payment charge will be added to the total due.
The individual who submitted the application form on behalf of the child who attended class will be contacted twice: 1 email and 1 text message. It is the responsibility of the Parent/Legal Guardian to ensure they have informed Live Love Perform of any changes to contact details.
Failure to respond to correspondence sent by Live Love Perform within 28 days, will render the amount ‘overdue’.
Section 4: Refund Policy
In cases of illness: if a student misses 4 consecutive classes and is unable to attend the remainder of term, a 90% refund will be given. This will only be provided in cases of illness and as such, a medical note should be provided to be eligible for a 90% refund. If a medical note is not provided, the full term amount is applicable as per normal circumstances
Live Love Perform cannot and will not provide refunds for holidays or other commitments.
Live Love Perform cannot and will not issue refunds to those who leave mid-term, unless the illness clause above applies.
In the event that our offerings must be adapted due to Force Majeure, we will aim to provide alternative offerings in line with our Terms set out in Section 5 - in these circumstances refunds will not be issued.
Platform fees for payments made through Class4Kids are non-refundable - we can only refund you the total amount for the services you’ve booked and we cannot refund you the platform fee paid when booking through Class4Kids e.g. an offering costs £60 plus £4 platform fees = £64 - you will only be refunded £60 as the £4 is the cost to facilitate your transaction via the payment handler Stripe.
In the event that we refund you under certain circumstances, any payment/bookings made via Class4Kids, you will only be refunded the cost of the services you booked in line with the example above and platform fees will remain non-refundable.
Section 5: Registration, Attendance And Absense
A register for each class is maintained by the teacher who records student attendance for the purposes of health & safety and security - this may also be used for purposes of Track & Trace throughout Covid-19.
Students are expected to attend the full term and should only miss classes if they are unable to attend due to illness.
Parents must inform Live Love Perform that their child is not able to make class by email or phone.
If a student fails to attend class on 2 or more consecutive occasions without notice/reason, they may be removed from the class list.
If an offering is cancelled due to the sickness of a teacher, a health epidemic or any other seen or unforeseen event, Live Love Perform will endeavour to reschedule/rearrange the offering or provide an alternative. This may be on a different day/time or both from when the offering was originally scheduled and might involve an extension to the term-time dates.
Section 6: Right To Attend, Change Classes, And Withdraw Or Terminate Attendance
All current Live Love Perform students are guaranteed a space in a Live Love Perform class* and will be automatically enrolled into the next term.
It is the Parent’s/Legal Guardian’s responsibility to provide us with one full month’s notice if their child is NOT returning to the class.
If a student’s fees have not been paid in advance, Live Love Perform reserve the right to terminate a student’s attendance at any time under reasonable circumstances.
If a student wishes to change and/or start an additional class, Parental/Legal Guardian consent must be given prior to attending.
Parents may withdraw or terminate their child’s attendance mid-term - terms in Section 4 & Section 5 will apply.
Depending on class availability, current students may not be placed in the same class in the new term. Any change will be communicated in advance of the new term starting, via email. If your child moves into a different age group e.g. moving from Reception into Year 1, they may be required to attend a different class. Parents should make Live Love Perform aware of any moves not apparent to us already, in advance (at least 2 weeks prior to the new term starting).
Section 7: Rules Of Membership
Members of Live Love Perform will: -
- Always include everyone and will not isolate any member of the group
- Respect all peers, adults and Live Love Perform staff, regardless of age, gender, ability, race, cultural background, religious beliefs or sexual orientation/identity
- Wear suitable clothing for dancing
- Bring a bottle of water to each class or rehearsal
- Be friendly and welcoming, particularly to any new students
- Take care of and respect any equipment or belongings that do not belong to them Respect the instructions and decisions of all Live Love Perform staff
- Not bully, make inappropriate remarks or be violent/aggressive to anyone, including over the internet or on online platforms
- Not use any bad language
- Not inappropriately disrupt any Live Love Perform class, workshop or other offering
Section 8: Discounts
2 siblings attending Live Love Perform classes/offerings will receive 10% off the total amount due, for second and subsequent child(ren).
Discounts are not guaranteed and may be changed/altered at any time.
Section 9: Workshops/Holiday Camps
Payment for workshops/holiday camps must be paid by the date stipulated by Live Love Perform at the time of booking. Payment can be made through the online booking system (Class4KIds, if applicable), or by online bank transfer.
Section 10: Activity Provider
Live Love Perform is an activity provider. It is at the sole discretion of the Parent/Legal Guardian to leave the grounds of any site where Live Love Perform carries out classes whilst a child attends for the duration, and should only do so under the trust and knowledge that their child is competent enough to look after their self and attend toilet facilities on their own. Live Love Perform teachers are fully-enhanced DBS checked and First-Aid trained and will always ensure the health, safety and security of students is of primary importance at any classes however Live Love Perform staff cannot provide personal care - this remains the responsibility of the Parent/Legal Guardian.
Teachers are there only for the supervision of the activity to ensure it is carried out appropriately and safely. We recommend parents wait in a designated area during class to avoid distracting the students - if you choose to remain on-site, please do so only within permitted areas/grounds.
Section 11: Photography/Marketing
We must have your full and explicit consent to take photography or record videography for either yourself, or for your child if they are under 18 years of age. Your consent may influence some of the activities your child is able to take part in - you can update your preference by contacting us. Your consent on this subject is recorded upon enrolling your child to a class on Class4Kids. If you have already provided consent, but wish to withdraw it, you must email hello@liveloveperform.co.uk to notify us; we don’t get alerted if you change your consent directly in Class4Kids.
Parental filming/photography is permitted - only for your own child. Any material or footage taken must not include any other children. In such cases where other children are in photography or footage, this must be erased by the person responsible and especially not shared on any platform unless permitted by the child’s parent/guardian(s)
## Section 12: Privacy As a business we collect, process and hold certain pieces of personal data when parents/individuals book our offerings.
As a parent/attendee, you have the right to request that your information is: corrected, changed or completely removed - you can contact us directly at hello@liveloveperform.co.uk to do this and to request information on the data we hold about you. You can read our full Privacy Policy at www.liveloveperform.co.uk/privacy-policy
